WHO WE WORK WITH

Our clients grow by building engagement

The world today requires audience-first strategies. We are engagement experts ready to help.

With our help, our clients learn how to listen better, use insights to activate and scale their networks, and embed engagement into their operations to grow and innovate.

Why our clients come to us

Our clients are looking for transformative growth by becoming a community-first organizations. They realize that deeper relationships with audiences lead to groundbreaking insights.

Our clients need help implementing strategic processes and technology solutions for two-way, real-time communication with their customers and audiences.

Our clients need to increase their internal capabilities with training programs and personalized development.

Our clients want to ensure a return on their engagement strategies, to know that it’s not just a good idea, but good business.

“Never have I found an organization that
so effectively articulates the business case
for engagement while also providing tools and building enthusiasm and buy-in for the heart of the work as Hearken.”

Ashley Alvarado, Director of Community Engagement, KPCC

“This was the first time I’ve ever hired consultants, and I’m very impressed. I really enjoyed the workshop that Hearken conducted, and the deliverables that they provided were top-notch.”

Ryan Catherwood, Assistant Vice President, Alumni & Career Services, Longwood University

“Our partnership with Hearken is exactly what we needed to tackle alumni engagement at NMU.  Their ability to understand our current situation, limited resources and goals for alumni engagement at NMU has been key to the process.  Additionally, Hearken quickly connected with our alumni volunteers and campus leaders. Both groups recognized the value of Hearken’s listen and serve model and how this approach can lead to the development of the right engagement strategies for our alumni and student communities.”

Robyn Stille, Executive Director of Alumni Relations, Northern Michigan University

“Hearken has been an incredibly thoughtful and thorough partner on the multiple efforts they’ve supported for our organization. They’ve really take the time to listen to our team and get to know our work, and that’s led to a robust and trusting relationship. They’re flexible and always focused on helping us meet our goals at the end of the day, even if that means taking a step back and adjusting the project design or deliverables. We are very grateful to have found such a valuable partner!”

Anna Drake Warshaw, Director of Partnerships, Learning & Evaluation, University Innovation Alliance

Media & Journalism

 

Public-powering newsrooms and converting engaged readers to financial backers.

Higher Education

 

Aligning student and alumni needs with institutional priorities.

Public government & Civic engagement

Preserving democracy through audience engagement.