hearken careers

We invest in our people


Be part of the change we’re making

Hearken is proud to have a transparent, collaborative, and well-defined process for hiring that attracts a diverse pool of strong applicants. Becoming part of our purpose-driven team means challenging yourself, growing beyond your resume, and being part of a team that cares for each other and our clients. Whether you’re an experienced professional or a recent graduate, we listen to and value the contributions of all staff to suggest change and expand our services.

Open job postings

We currently have two open positions:

Sales Development Representative (SDR)

Hearken is looking for a Sales Development Representative who is a passionate listener and fearless in bringing our mission to new markets. We embrace a sales process founded in deep listening and advocating for the needs of the client, and we are looking for someone who can help us build a community of mission-aligned practitioners.

The person we are looking for is especially skilled at prospecting new opportunities but also comfortable building a pipeline and closing deals, and is interested in building long-term, deep relationships with prospective clients.

This position is a USA-based, remote-friendly, full-time position targeted to start mid-to-late March 2022.

Priority application deadline is January 23, 2022

Customer Success Manager

Hearken is looking for a Customer Success Manager to join our Success Team. Our CSM will develop strategic, collaborative relationships with 40-50 clients at the executive level and across functional units as they adopt, implement and optimize Hearken engagement tech products. 

This position is a USA-based, remote-friendly, full-time position targeted to start mid-to-late March 2022.

Priority application deadline is January 31, 2022

Apply unsolicited

Is your job not on the list?

We’re always on the lookout for inspiring people and creative thinkers. Whether you’re an expert in your field, a visionary or something entirely different, our (digital) doors are always open. Don’t hesitate to get in touch – we might just have the perfect opportunity for your next career step.

Tina Hart,
Chief of Staff

Reach out to Tina: tina.hart@wearehearken.com

“Hearken gives me the opportunities to deeply listen to and problem solve with people who care about community engagement across industries. I’ve had a chance to learn and grow my own capabilities every step of the way through this work.”

Summer Fields, Engagement Manager – Hearken US

“The work of Hearken’s partners demonstrates every day how the profound act of listening leads to inspiring, engaging new products. I am humbled to be able to assist in this important work.”

Bridget Thoreson, Engagement Strategist & Industry Insights Lead

“At Hearken, I found my perfect mix of technology and purpose. The Zebra Movement ethos extends to our tech choices as well. Instead of chasing the latest buzzword in tech stack, we think of it as powering civic and social responsibility through technology “

Kavya Sukumar, VP of Product

“Not long after Hearken launched in 2015, I immediately wanted to start working with both the technology and deep engagement expertise the company had to offer.”

Stephanie Snyder, Industry Growth & Innovation Lead

“The capability to combine idealism, tech, commercial understanding and action is a rare thing. Working at a company that has all of it motivates me every day.”

Morten Ro, Engagement Strategist, Northern Europe

Why do people love working at Hearken? They’re happy to tell you more!

Global reach, local presence

When you work for Hearken, you work in a globally distributed workforce with colleagues from all over the world. This enables us to make a global impact while still developing and maintaining local partnerships in specific countries, regions and cities – from Texas to Transylvania. Working with us means getting behind a mission of inclusivity and deep listening, and stepping up to face the greater challenges and complexities of our digital age. You’ll also be contributing to building a modern “zebra” company.