hearken careers

We invest in our people

 

Be part of the change we’re making

Hearken is proud to have a transparent, collaborative, and well-defined process for hiring that attracts a diverse pool of strong applicants. Becoming part of our purpose-driven team means challenging yourself, growing beyond your resume, and being part of a team that cares for each other and our clients. Whether you’re an experienced professional or a recent graduate, we listen to and value the contributions of all staff to suggest change and expand our services.

Open job postings

Senior Full-Stack Engineer

Are you a developer looking for a job where the ethics of software development is just as important as the design and delivery? Are you interested in using your technology skills to power civic and social responsibility?

Hearken is looking for a Senior Full-Stack Engineer to join our team. Hearken recently merged with Switchboard, a company that provides community management software solutions and consultancy. As a senior developer in this role, you will primarily work on Switchboard’s community management product. You will report directly to our VP of Product. 

This is a full time, USA-based, remote-friendly position. Preferred deadline to apply is August 7, 2020 but the position is open until filled. 

Digital Content Producer – Election SOS (part-time, 3 month, independent contractor role)

Are you a digital content professional looking for a meaningful way to contribute and support journalists during this election season?  Are you interested in using your insight gathering, writing, and presentation skills to support a free and fair U.S. election? If so, read on.

A major collaborative initiative Hearken is running this year is Election SOS. This project’s goal is to support journalists in responding to critical election information needs of the public. We offer training, resources and a network to help journalists and newsrooms do the most engaging, trustworthy and accurate coverage and scenario-planning possible in the face of unprecedented threats.

Hearken is looking for an experienced Digital Content Producer to translate the Election SOS webinars and training into useful bite-sized and practical content that can be easily shared and used by journalists. We have a variety of training, webinars and resources that are jam-packed with insights and need to be encapsulated and shared in shorter, user-friendly formats so more reporters and newsrooms can benefit.

This is a three month, part-time, USA-based, remote-friendly independent contractor position. Start date is ASAP. Preferred deadline to apply is August 17, 2020 but the position is open until filled.

Marketing Coordinator (part-time, 3 month, independent contractor role)

Are you a marketing professional looking for a company where the ethics of business is just as important as messaging design and delivery? Are you interested in using your marketing skills to power civic engagement and social responsibility?

Hearken is looking for an experienced marketing professional to help us build a lightweight marketing strategy that effectively translates the insights we’re generating into compelling and useful content and collateral that can be used to attract new clients looking for similar outcomes. 

Your major project during this 3-month period will be to set the strategy, content calendar, metrics and workflow for ensuring we’re consistently generating useful content for our current client base and target markets. We’ll want you to be practiced in market listening and collecting data to drive decisions on what’s working and what to change. We’re an agile team that prides itself on being responsive to changing based on what we learn, and consistently executing experiments to find what works best.  

This is a three month, part-time, USA-based, remote-friendly independent contractor position. Start date is Sept. 1. Preferred deadline to apply is July 31, 2020 but the position is open until filled.

Success Account Manager 

Hearken is looking for a Success Account Manager to contribute to our success team. This growth-mindset oriented person will play a critical role in deepening partner relationships, identifying solutions to problems, and tackling proactive retention strategy while working with customers in multiple sectors including journalism & higher education. You will be part of a small but mighty team of three who are aligned closely with engineering, and you will report to the Director of Operations.

This is a full time, USA-based, remote-friendly position. We are ideally looking for someone to start by the end of August or beginning of September. Preferred deadline to apply is August 5, 2020 but the position is open until filled. 

Apply unsolicited

Is your job not on the list?

We’re always on the lookout for inspiring people and creative thinkers. Whether you’re an expert in your field, a visionary or something entirely different, our (digital) doors are always open. Don’t hesitate to get in touch – we might just have the perfect opportunity for your next career step.

Tina Hart,
Chief of Staff

Reach out to Tina: tina.hart@wearehearken.com

“Hearken gives me the opportunities to deeply listen to and problem solve with people who care about community engagement across industries. I’ve had a chance to learn and grow my own capabilities every step of the way through this work.”

Summer Fields, Engagement Manager – Hearken US

“The work of Hearken’s partners demonstrates every day how the profound act of listening leads to inspiring, engaging new products. I am humbled to be able to assist in this important work.”

Bridget Thoreson, Engagement Strategist & Industry Insights Lead

“At Hearken, I found my perfect mix of technology and purpose. The Zebra Movement ethos extends to our tech choices as well. Instead of chasing the latest buzzword in tech stack, we think of it as powering civic and social responsibility through technology “

Kavya Sukumar, VP of Product

“Not long after Hearken launched in 2015, I immediately wanted to start working with both the technology and deep engagement expertise the company had to offer.”

Stephanie Snyder, Industry Growth & Innovation Lead

“The capability to combine idealism, tech, commercial understanding and action is a rare thing. Working at a company that has all of it motivates me every day.”

Morten Ro, Engagement Strategist, Northern Europe

Why do people love working at Hearken? They’re happy to tell you more!

Global reach, local presence

When you work for Hearken, you work in a globally distributed workforce with colleagues from all over the world. This enables us to make a global impact while still developing and maintaining local partnerships in specific countries, regions and cities – from Texas to Transylvania. Working with us means getting behind a mission of inclusivity and deep listening, and stepping up to face the greater challenges and complexities of our digital age. You’ll also be contributing to building a modern “zebra” company.