Aligning student and alumni with institutional priorities

We help institutions of higher education further their alumni relations

Institutions of higher education need efficient, scalable solutions to meet pressing and future constituent needs. At Hearken, we help organizations further their alumni relations, career services, and advancement goals. If you’re new to our work, the best place to start is with a strategy call. We’ll help you generate positive outcomes for your students and alumni every day.

Mara Zepeda

Senior Engagement Manager

Stephanie Snyder

Engagement Manager

Expertise areas

Diagnostic and analysis

How can an organization better develop internal listening processes and implement in-depth analytical strategies to continuously evolve according to its community needs?

Training and capability building

How can an organisation foster a culture of knowledge sharing, constantly investing in the personal and professional development of its staff and make sure teams and roles are set up to address the challenges of the future?

Tech-enabling audience and community engagement

How can technology support and empower your transformation into a community-first organization?

Top picks

CASE STUDY – University Innovation Alliance

How Hearken helped the University Innovation Alliance design new offerings

Hearken worked with the UIA to research, scope, and design new services offerings to bring in additional revenue and expand their impact.

REPORT – Agora Journalism Center

Putting engagement to work

How news organizations are pursuing public-powered journalism.

REPORT – NiemanLab

Pivot to people

What was produced will take a back seat to the all-important question of who was informed and how it served them.