Cookie Policy

Cookie policy illustration

Version 2020.1 | Last updated on June 29, 2020 | Archived versions

This Cookie Policy explains how Hearken, Inc (“Company”, “we”, “us”, and “our”) uses cookies and similar technologies to recognize you when you visit our websites (“Websites”) or sites where our content is embedded as listed on our main privacy policy. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Hearken) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate. Other cookies enable us to understand how our users use our services and to make your interactions with us easy and meaningful. Third parties serve cookies through our Websites for analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Sites you visit):

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Banner that is displayed when you visit our websites.

The Cookie Consent Manager can be found in the notification banner on our website. If you choose to reject cookies, access to some functionality and areas of our website may be restricted.

You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

List of Cookies

These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.

First-party cookies

Essential session cookiesThese cookies help us identify you when you are logged in to our website. They are used to keep you signed in and to prevent fraud and abuse. We also use session state cookies to track things like last page visited or a preference you might have made to help us serve you better. Session cookies are essential for the functioning of our sites.  
Other functional cookiesWe use certain persistent cookies to provide functionality and prevent abuse. For instance, we set cookies to detect if a user has already cast a vote on a particular voting round. Thus, preventing misuse of the system

Third-party cookies

Analytics cookiesWe use Google Analytics, Churnzero and New Relic to track how our users use our systems in order to identify issues and improve user experience. These third-party systems may set their own cookies. Please visit the individual cookie policies for more information
Authentication and sharing cookiesWhen you use third-party platforms including Facebook, Twitter, LinkedIn or Google to log into our systems, they may set cookies on your devices. We also use reCaptcha to detect bots and spamming of our systems.
Support cookiesWe use Intercom to provide you with an easy way to get help and support. Intercom uses cookies to identify you.

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to improve site performance, and to measure the success of e-mail campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you serve targeted advertising?

We do not serve advertising on any Hearken operated sites or services.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

How can I get more information?

If you have any questions about our use of cookies or other technologies, please email us at