Preserving democracy through audience engagement

We help civic engagement partners grow community value

Hearken assists public governance institutions in getting into a rhythm that sustains civic engagement. If you’re new to our work, the best place to start is with a strategy call. We’ll work with you to discern how to best set the organization up for continued engagement activities by developing sustainability plans, community value and continuous process improvement feedback loops.

Bridget Thoreson

Editorial and Community Manager

Summer Fields

Engagement Strategist

Expertise areas

Diagnostic and analysis

How can an organization better develop internal listening processes and implement in-depth analytical strategies to continuously evolve according to its community needs?

Audience-first strategy design

How can an organisation work with its stakeholders to co-create pilot projects that have potential to meet articulated needs?

Operationalize transformation

How can we optimise organisational cultures to be ready for change and make the ever-challenging organisational restructuring as painless as possible?

Top picks


How Business for a Better Portland grew to 400 members in three years

BBPDX saw an opportunity to design a 21st-century chamber of commerce that would leverage a broad spectrum of novel, high-impact engagement practices.

REPORT – Agora Journalism Center

Putting engagement to work

How news organizations are pursuing public-powered journalism.

ARTICLE –  Hearken Medium

Citizens Agenda 2020: Forty stories over six days in New Hampshire

Chris Faraone, editorial director of the Boston Institute for Nonprofit Journalism, and his team decided to put the citizens agenda to work for the Feb. 11 presidential primary in New Hampshire.