PUBLIC GOVERNANCE & CIVIC ENGAGEMENT
Preserving democracy through audience engagement
We help civic engagement partners grow community value
Hearken assists public governance institutions in getting into a rhythm that sustains civic engagement. If you’re new to our work, the best place to start is with a strategy call. We’ll work with you to discern how to best set the organization up for continued engagement activities by developing sustainability plans, community value and continuous process improvement feedback loops.
Bridget Thoreson
Summer Fields
Expertise areas
Diagnostic and analysis
How can an organization better develop internal listening processes and implement in-depth analytical strategies to continuously evolve according to its community needs?
Audience-first strategy design
How can an organisation work with its stakeholders to co-create pilot projects that have potential to meet articulated needs?
Operationalize transformation
How can we optimise organisational cultures to be ready for change and make the ever-challenging organisational restructuring as painless as possible?
Top picks
CASE STUDY
How Business for a Better Portland grew to 400 members in three years
BBPDX saw an opportunity to design a 21st-century chamber of commerce that would leverage a broad spectrum of novel, high-impact engagement practices.
REPORT – Agora Journalism Center
Putting engagement to work
How news organizations are pursuing public-powered journalism.
ARTICLE – Hearken Medium
Citizens Agenda 2020: Forty stories over six days in New Hampshire
Chris Faraone, editorial director of the Boston Institute for Nonprofit Journalism, and his team decided to put the citizens agenda to work for the Feb. 11 presidential primary in New Hampshire.